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Owned and operated by Greentech-Golf, our team is ready to answer questions about simulators, launch monitors, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your golf simulator, launch monitor, or other item ships, you will receive a tracking number via email. You can use that number on the carrier's website to follow your delivery in real time.
What is your return policy?
We offer 30-day returns on eligible items. If your putting green, treadmill, or other product does not meet your expectations, please review our Return Policy page for detailed instructions on starting a return.
Can I exchange a product for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
How do I choose the right golf simulator for my space?
Room dimensions, ceiling height, and screen distance all matter when selecting a simulator setup. Send us your space measurements and we can recommend a configuration that fits your room and playing style.
Are your launch monitors compatible with popular simulation software?
Our launch monitors are designed to work with widely used golf simulation platforms. Check the product page for specific compatibility details, or contact us and we will confirm which software works with the model you are considering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team replies to every inquiry within one business day so you are never left waiting.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window gives you confidence in every purchase.
